Terms of Service

These Terms of Service (“Agreement”) govern all consulting, architecture, implementation, and SRE management services provided by Data Code Tech (“Data Code Tech”) to enterprise clients (“Client”).

Our services encompass multi-cloud architecture across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP); zero-downtime database and workload migrations; Kubernetes (EKS/AKS/GKE) deployments; Terraform and Pulumi Infrastructure as Code (IaC); Zero-Trust security perimeters; and FinOps cost governance.

Individual cloud engineering initiatives shall be documented via formal Statements of Work (SOW). Each SOW specifies technical architecture deliverables, milestone deadlines, acceptance criteria, and project billing terms.

Any modifications to the technical scope shall be executed via written mutual change orders signed by authorized representatives of both parties.

For managed SRE and enterprise cloud operations engagements, Data Code Tech commits to rigorous industry-leading SLAs:

Client Ownership: Upon receipt of full payment, all custom Infrastructure as Code (IaC) modules, Terraform scripts, Kubernetes manifests, CI/CD pipelines, and application code authored specifically for the Client shall be the exclusive property of the Client.

Pre-Existing Tools: Data Code Tech retains ownership of its proprietary pre-existing templates, utility libraries, and generalized benchmarking algorithms, granting the Client a perpetual, royalty-free license to use them within their deployed infrastructure.

Both parties agree that all confidential information, infrastructure topologies, credentials, commercial terms, and proprietary source code exchanged during the engagement shall remain strictly confidential.

Confidentiality obligations shall survive termination of this Agreement for a period of five (5) years, with trade secrets protected indefinitely.

To the maximum extent permitted by applicable law, neither party shall be liable for indirect, incidental, consequential, special, or punitive damages arising from cloud outages caused by third-party hyperscaler provider infrastructure (AWS, Azure, GCP global outages).

The total aggregate liability of Data Code Tech under any Statement of Work shall not exceed the total fees paid by the Client to Data Code Tech under that specific SOW in the twelve (12) months preceding the claim.

Either party may terminate an SOW upon thirty (30) days written notice.

Upon termination, Data Code Tech provides a structured 30-day technical offboarding transition, delivering complete access keys, Git repositories, architectural diagrams, and runbooks to the Client's internal engineering team.